Last updated: January 2026 — Revision 01-A
Ostrave ("we", "us", "our") operates the website at ostrave.info. This privacy policy sets out how Ostrave collects, uses, stores, and protects personal data submitted through this website, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
The data controller for this website is Ostrave, 34 Bermondsey Street, London SE1 3UD, United Kingdom. You can contact us at [email protected] or by telephone at +44 20 7183 6492.
Ostrave collects personal data only when you voluntarily provide it. The categories of data collected are:
Ostrave does not collect sensitive personal data categories as defined under UK GDPR Article 9, including data relating to health, biometric identifiers, or racial or ethnic origin.
Each use of personal data is grounded in one of the lawful bases under UK GDPR Article 6:
Contact form data (name, email, message) is used to respond to your written enquiry. Lawful basis: performance of a contract or pre-contractual steps (Article 6(1)(b)).
Aggregated, anonymised session data is used to understand how visitors navigate the site and to improve content structure. Lawful basis: legitimate interests (Article 6(1)(f)), provided your cookie preferences permit analytical cookies.
Where required by applicable law, Ostrave may retain or disclose personal data to comply with a legal obligation. Lawful basis: compliance with a legal obligation (Article 6(1)(c)).
Contact form correspondence is retained for a maximum of 24 months from the date of the final written exchange, after which it is permanently deleted. If an ongoing engagement has been established, correspondence is retained for the duration of that engagement plus 12 months.
Anonymised, aggregated session analytics data is retained for up to 26 months. Cookie preference records stored in your browser are governed by the individual cookie lifespan, as detailed in the Cookie Policy.
Under UK GDPR, you have the following rights in relation to your personal data held by Ostrave:
To exercise any of these rights, contact us at [email protected]. Ostrave will respond within 30 days. You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk.
Ostrave uses a limited number of third-party services to operate this website. These include:
Ostrave does not sell personal data to third parties and does not use personal data for automated profiling or automated decision-making that produces legal effects.
Ostrave operates the website over HTTPS, enforced via the server configuration. Correspondence data received through the contact form is held in a restricted-access environment. Access is limited to authorised Ostrave personnel involved in responding to enquiries.
While Ostrave takes reasonable steps to protect personal data, no transmission over the internet is entirely secure. In the event of a data breach that is likely to result in risk to individuals, Ostrave will notify the ICO within 72 hours of becoming aware of the breach and will notify affected individuals without undue delay where required.
Ostrave uses cookies to maintain session functionality and, with your consent, to collect anonymised analytics data. A full description of the cookies in use, their categories, durations, and opt-out mechanisms is provided in the Cookie Policy. You may update your cookie preferences at any time using the Cookie Settings link in the footer.
This policy is reviewed and updated periodically. The revision date at the top of this page reflects the most recent update. Continued use of this website after a policy revision constitutes acknowledgement of the updated terms. For material changes affecting how your personal data is used, Ostrave will place a notice on the homepage for a period of 30 days following the revision.
For all privacy-related enquiries, data subject requests, or complaints, contact Ostrave at:
Ostrave
34 Bermondsey Street
London SE1 3UD
United Kingdom
Email: [email protected]
Telephone: +44 20 7183 6492